How Important is Your Buyer's Reputation?

Your reputation as a buyer (or 'feedback rating') is the most important thing people see when they deal with you on eBay. It is on the basis of this little number that they will decide whether they can trust you or not.

Each time you buy or sell something on eBay, people can leave feedback for you, and you can leave feedback for them. This feedback can be positive, negative, or neutral, along with a comment. Your feedback rating, then, is worked out using a very simple sum: the number of positive feedback comments people have left for you, minus the number of negative ones. This means that someone with a feedback rating of 28, for example, might have 30 positive ratings and 2 negative ones.

If you are a considerate buyer, then you should find that positive feedback will just appear next to your username, without you needing to do anything. If you want to help it along, though, there are a few things you can do.

Always leave feedback for others: People will feel an obligation to leave feedback for you if you leave it for them (eBay will send you an email after each transaction to offer you the opportunity). Take the time to write a positive comment about sellers who do what they should and the chances are they'll do the same for you.

Pay promptly: Sellers love nothing more than to be paid promptly - paying as soon as the auction ends saves the seller all sorts of worry, especially if you pay by credit card or another electronic method. You will often find that your positive feedback appears within a few minutes of you paying if you pay as soon as the auction ends.

Don't be a difficult customer: Understand that your seller might take a day or so to respond to you, and perhaps a few days to send your item - harassing them is nasty and unnecessary, and won't get you good feedback.

Build relationships: If a seller sells a lot of a certain kind of thing you like, buy from them a few more times. They will be very happy to find a regular customer, and will go out of their way to leave positive feedback like 'a joy to deal with as ever'. Also, they might offer you a few special deals!

Sellers won't generally be reluctant to sell to buyers without much of a reputation, simply because it is the buyer who takes most of the risk in a transaction. It is worth remembering, however, that transactions where you are the seller and where you are the buyer are counted towards the same feedback total - so if you ever want to start selling, being a good buyer is especially worthwhile.

On eBay, people pay far more attention to sellers' ratings than they do to buyers' - most sellers can't be bothered to check their buyers' feedback, while bad feedback on a seller can (and should) be a dealbreaker. When you are buying, then, you need to worry more about the seller's reputation than you do about your own, and that's why the next email will be all about sellers' feedback ratings.

How to Check an eBay Seller's Reputation (and Why You Should Do It).

When you buy something from an eBay seller, you are giving them your money and hoping that you will get something in return. However many guarantees of safety eBay might make to you, nothing is certain: if you just give your money to scammers all the time without doing any checks then the chances are you won't get all of that money back.

That's why you should always check the seller's reputation, or 'feedback rating'. This is a quick and easy-to-read summary of their history as an eBay seller, which gives you some idea of whether or not you should trust them with your money. Buying anything is a calculated risk: you want to minimise that risk.

How to Check Feedback Ratings.

On each item's description page, there is a box in the top-right hand corner about the seller, with the title 'Seller information'. This contains the seller's name, their feedback score, and their positive feedback percentage, as well as any stars they have earned.

Different coloured stars are given to eBay sellers depending on their rating, in this sequence: yellow, blue, turquoise, purple, red, green, shooting yellow, shooting turquoise, shooting purple, shooting red. Anyone with a 'shooting' star is an experienced eBay member who you should be able to trust.

If you click on the seller's name, you can get to a more detailed view of their reputation - their 'member profile' page. This page shows the total number of people who gave them a positive or negative rating, as well as a breakdown by time. You can also see a complete history of all the comments that have ever been left about them, with the most recent first.

What to Look For.

You might assume that anyone with a very high number can be trusted, but that isn't always true. It is more important to look at their positive feedback percentage - and you should really consider anything below 99% to be a red flag and investigate further.

Take a look through the first visible page with the most recent transactions: are there any negative comments? What do they say? Take others' experiences into account, as they could happen to you if you deal with this person. Be careful not to punish sellers unfairly, however, if they did bad things in their past on eBay but have improved since. You should look at the breakdown by time and ignore any negative feedback that was left a long time ago. Equally, though, you should sit up and pay attention if a seller seems to have been left an out-of-character amount of bad feedback in the last month or so.

Now that you know who to trust, it is worth learning a little more about how the different kinds of auctions work, so that you don't accidentally slip up and make yourself and your feedback page look bad. Our next email will be about the different kinds of auctions you can expect to encounter during your time on eBay.

Understanding the Different eBay Auction Types.

Over the years, eBay has introduced all sorts of different auction types, in an effort to give people more options when they buy and sell their things on eBay. There are many people who don't like the idea that their item might sell for a far lower price than they intend. Equally, there are people who have hundreds of the same item and don't want to sell them individually. This email gives you an overview of the different kinds of auctions and how to spot them.

Normal Auctions.

These are the bread-and-butter of eBay, the auctions everyone knows: you bid, others outbid you, you outbid them, and the winner gets the item. Simple.

Reserve Auctions.

Reserve auctions are for sellers who don't want their items to sell for less than a certain price - a concept you'll know about if you're familiar with real auctions. They work just like normal auctions on eBay, except that you will be told if your bid has not met the reserve price set by the seller. If no-one is willing to meet this price, then the auction is cancelled, and the seller keeps the item.

You can spot these auctions by looking out for 'Reserve not met' or 'Reserve met' written next to the current bid on an item's description page.

Fixed Price ('Buy it Now') Auctions.

Buy it Now auctions can work in one of two ways. A seller might add a Buy it Now button to a normal auction, meaning that you can choose either to bid normally or to simply pay the asking price and avoid the whole bidding process. Some sellers, though, now cut out the auction process altogether and simply list all their items at fixed price. Recently, eBay added a twist to fixed price auctions: the 'best offer'. This means that you can negotiate a price to someone who offers their items using Buy it Now, which could be a great way to get a bargain on things that don't seem to be selling.

Fixed price auctions are easy to spot, as they have a little 'Buy it Now' logo either next to or instead of the current number of bids on the search listings page.

Multiple Item ('Dutch') Auctions.

These are auctions where a seller is selling more than one of a certain item. Dutch auctions can be done by bidding. Buyers bid a price and say how many items they want, and then everyone pays the lowest price that was bid by one of the winning bidders. If you have trouble getting your head around that, then don't worry - everyone else does too! These auctions are very rare.

What is more common is when a seller has a lot of one item, and lists it using a combination of two auction types: a multiple-item fixed price auction. This just means that they say how many they have, and offer them at a fixed price. You can enter how many you want and then just click Buy it Now to get them.

After all this, you might find yourself facing a dilemma: when you have the option, should you bid, or should you just use Buy it Now and save yourself the hassle? That's what the next email will be about.

When to "Buy Now" and When to Bid.

You will often find yourself facing the choice of whether to pay a fixed price or keep on bidding. This choice might be presented to you in a single auction, or you might be choosing between different auctions of the different types. So should you use that 'Buy it Now' button or keep on trying to outbid everyone else? It's all a question of weighing up the advantages and disadvantages.

Buy it Now.

- The Advantages.

When you use Buy it Now, you know the asking price and you can take some time to decide whether to pay it or not - you can even negotiate. You don't need to keeping your eye on the auction, or get caught up in the last-minute bidding frenzy that is now inevitable on any popular item. Not only that, but the seller will be happy to get a fixed price for their item, and they're likely to nicer to you than usual. Some sellers can be a little resentful when they feel that you got a little too much of a bargain on their item.

- The Disadvantages.

You will almost certainly pay more for the item, especially with more expensive items. Also, it takes some of the fun out of eBay. Aren't you there for an auction, after all? If you want to pay a fixed price then there are thousands of online stores you could be visiting. It's like pressing 'collect' instead of 'gamble' on a fruit machine: it's the boring option. But then, maybe that's what you want.

These rules are relatively constant: there are few times when using Buy it Now would allow you to get something cheaper, or when bidding would be an easier way to do it. In the end, as with so many things in life, it's a simple question of price vs. convenience, and it's up to you.

There are those times, though, when the strategic use of the Buy it Now button can be a useful tool to help you outwit your competition. If the current bid is almost as high as the Buy it Now price, then why bid higher and keep the contest going? Clicking that button is a no-brainer. The same goes for times when a seller has, for some reason, set the Buy it Now price only slightly higher than their starting price for bids. Why bother to go through all the hassle of bidding?

You might also find that there are times when you should leave the Buy it Now button as a last resort: it can be a useful way of ending last-minute contests with a decisive 'this is mine' gesture.

In fact, there are all sorts of tricks you can use on eBay, if you want to get ahead of the game. Remember that most buyers on eBay are casual, and don't know what they're doing: a little knowledge can go a long way in getting you an advantage. Our next email will have a few tips and tricks for you.

eBay Auction Buyer's Tips and Tricks.

eBay isn't just an auction and a marketplace: often it can feel quite a lot like a game. Like any game, you can get ahead if you think strategically, using your head to outwit the other buyers and get the best price. Here are a few things you can try.

Shop in the Summer.

This is simple, but effective. Summer is the quiet season on eBay - almost everything sells for less. While everyone else is out enjoying the sun, invest a little time to find some real bargains.

Beat Them by a Few Cents.

Outbid people by a few cents instead of a few dollars - if they don't check back before the auction ends, then you will be the winner. To avoid people using this tactic on you, though, always bid strange, hard-to-guess amounts instead of round numbers.

Play Dirty.

If you know when the auction ends, you can get in there at the very last second and outbid your rivals. The chances are that they won't have the time to sit in front of the auction waiting for it to end - as a rule, he who stays wins. If someone else does retaliate at the end of the auction, though, try not to get carried away in those last few seconds and end up paying too much!

Take Risks.

This is a strategy for the braver eBay buyer. All of the advice you will see for eBay beginners tells you to buy items that have good pictures, clear descriptions, trustworthy sellers and all the rest. If you're brave, why not take a risk and do the exact opposite?

Many buyers won't want that item from the seller with a feedback rating of 5, no picture and a one-line description. If you take a calculated risk and bid anyway, you might be able to make a tiny bid and win by default. There are people on eBay who make their living from winning auctions like these, taking good pictures of the item, writing a good description and then reselling it at a huge profit. Be careful, though: do this for long enough, and you will inevitably lose your money at some point. It's especially unwise to try it with very high-value items.

Avoid Bidding Wars.

There are few things on eBay that are so rare that you'll only see them once and never again. There are usually quite a few sellers who have an item. What's more, they will generally have more than one to sell, even if they haven't listed them all at once. Always check your seller's history to see whether they sell your item all the time - and if they do, then wait for the next one instead of bidding to the skies.

Now, there may come a time in your eBay life when you realise that you've screwed up your bid, and you wish there was an 'undo' button. Here's the good news for you: there is! The next email will be all about withdrawing your eBay bids.

When and How to Withdraw Your eBay Bid (and Why You Might Not Want To).

eBay are a little strict about letting you withdraw your bid. They call it a 'bid retraction', and have a stringent set of conditions that you must meet before you are allowed to do it. Here are eBay's three acceptable reasons for withdrawing a bid.

You made a typographical error: This means that you accidentally typed the wrong amount into the bid box, bidding a far higher price than you meant to. This can be scary: imagine bidding $100 and accidentally adding an extra '0'! You are entirely allowed to withdraw your bid in this situation, and bid again if you want to.

The item's description changed: If you bid on something and then the seller updates the description, you have the right to withdraw your bid. It wouldn't be fair, after all, to force you to take something that you now realise you don't want.

The seller is uncontactable: If emails to the seller bounce and they don't answer their phone, then the auction obviously can't continue, and you can cancel it.

So How Do I Retract My Bid?

eBay hide away the bid retraction form a bit, because they don't like people using it. You can find it by going here: http://cgi1.ebay.com/aw-cgi/eBayISAPI.dll?RetractBidShow.

Now all you need is the item number from your auction: this can be found on the item description page's top right corner. If you can't see it on the page, look in your browser's title bar, and in any emails eBay have sent you about your bid on the item. Choose one of the three allowed reasons, click 'retract bid', and you're done.

Are There Any Consequences?

Well yes, there are. The more unethical among you might have considered that you could just cancel bids anytime you feel like it by saying that you accidentally entered the wrong amount. eBay are one step ahead of you. Each time you retract a bid, it is counted on your feedback page for all to see - and anyone with a lot of retracted bids looks more than a little dodgy. eBay also say that abusing the bid retraction feature could get you banned.

So is there a way to retract your bid without facing a penalty? There is if your seller is nice, and most are. Sellers can cancel bids on their auctions at any time, and if you email them with a half-decent excuse then most will be more than happy to do this for you. After all, it's not in their interest for their item to go to someone who won't like it, as you might leave negative feedback.

Of course, retracting your bid should still be a rare thing: you won't win auctions that way! If you've followed us this far, the chances are you've won an auction by now, or you're close - but you might be a little puzzled about what to do next. Our next email will give you a few pointers.

You Won that eBay Auction! Now What Do You Do?

It's a heady feeling when you win your first eBay auction: a mixture of happiness and perhaps just a little fear. After all, there seems to be so much to do before you can actually get your item. What do you do next?

The simple answer is: you send payment to the seller, as quickly as possible. The quicker you pay, the more your seller will like you, and the sooner your item will arrive. But how you go about it? That all depends on how you plan to pay.

PayPal.

PayPal is one of the most popular options for paying on eBay, to the point where eBay decided to buy the company. It allows instant electronic payment across the Internet. Money goes instantly from your credit or debit card to the seller's PayPal account, where they can either use it for Internet purchases or transfer it out to their bank.

eBay offer incentives for using PayPal, and almost all sellers now accept it. Its instant nature makes sellers very happy, and means that they can have your item packed and sent and leave you some positive feedback within a few hours of the auction ending. When paying by PayPal, you will be covered by PayPal's own insurances and guarantees, as well as any that your card might have.

Cheques and Money Orders.

This is payment the old-fashioned way, and will lead to a long wait to your item. You need to post the cheque or money order, then the seller has to take it to the bank and get it cleared, and only then do they send the item. The only reason to use this method is if either you or the seller distrusts electronic payment methods. If you're willing to go to the trouble with these sellers, though, you might get an item very cheaply, as most buyers just can't be bothered.

When you pay by cheque or money order, make sure to print the eBay order confirmation page (it will be emailed to you) and put it in the envelope with your payment. Underline or circle key information like your mailing address and the item number. Finally, remember to be patient: keep in contact with the seller, as it really can take a month or two before everything falls into place and your item turns up.

Money Transfers and Bank Deposits.

Some sellers may ask you to pay them using a wire service like Western Union, or simply give you a bank account number and ask you to pay money into it. Unless you really trust the seller, this is generally a bad idea - these methods are hard to trace and you're unlikely to get any money back if anything goes wrong. Paying in cash, it hardly needs to be said, is an even worse idea.

It's all a lot to take in, isn't it? I'm sure by now you've got a few questions, which is why the next email will be a little eBay buyer's FAQ. Let's hope we can solve any problems you might have.

The eBay Buyer's FAQ.

So you have a question? Has something gone very wrong and you don't know what to do? Well, fair enough. Here are the questions that I hear all the time from buyers.

Does eBay have a Customer Service Department I Can Phone?

eBay are notoriously hard to contact, should you ever need to - it sometimes seems like they expect the site to run itself. You can email them, as long as you don't have your heart set on a coherent response: go to http://pages.ebay.com/help/contact_us/_base/index.html. You might have better luck in a 'live help' webchat here: http://pages.ebay.com/help/basics/n-livehelp.html.

Only eBay Power Sellers (sellers with a very high feedback rating) get to phone customer service. If you really want to try your luck, type 'ebay [your country] phone number' into a search engine and you'll probably find something. Unfortunately, the chances are you'll have gone to all that trouble for the privilege of leaving an answerphone message.

It might seem cruel, but imagine the number of people who would call eBay every day with the silliest questions if they gave out their phone number everywhere. Its Wild West nature is, in a way, part of its charm.

eBay Sent Me an Email Saying They're Going to Close My Account. What Should I Do?

This email asks for your password, right? It's a scam, an attempt to frighten you, make you give up your details and then steal your account. eBay will never ask for your password or any other account details by email. eBay say that you should only ever enter your password on pages that whose addresses start with http://signin.ebay.com/. They even offer a special 'Account Guard' as part of their toolbar, which lets you check that you're not giving your password to a dodgy fake site. You can read more here: http://pages.ebay.com/toolbar/accountguard_1.html.

It Seems Too Good to be True. How Does eBay Make Money?

For you, the buyer, eBay is free. Sellers, though, pay all sorts of fees: a listing fee for each item they list, a final value fee (a percentage of what the item sold for). They can they pay optional fees for extra services, including Buy it Now, extra pictures, reserve prices, highlighting the auction, putting it in bold, listing it first in search results or even putting it on the front page. You can see a full list of fees at http://pages.ebay.com/help/sell/fees.html.

It's obviously worth it to the sellers, though, or they wouldn't carry on using eBay. The system is quite efficient, and basically forces both eBay and the sellers to keep their profit margins as low as possible - otherwise prices will simply go too high and the buyers will stop buying.

How Safe is eBay?

Well, as it happens, that's the subject of our next email! All of eBay's safety services for buyers and sellers are in one place, called 'SafeHarbor'. SafeHarbor handles fraud prevention and investigation, helps with dispute resolution and keeps rule-breakers in check. Read all about it next time, and be safe.

SafeHarbor; eBay's Own Scotland Yard.

SafeHarbor are the eBay police department. If you break the rules, commit fraud or try to buy something you're not supposed to, they'll be after you.

When You Don't Pay.

This is the most common rule buyers break - it's all too easy to just change your mind and try to get out of the auction. eBay regards every auction as a contract, and will punish you if you don't go through with your end of the deal. If you decide not to pay then expect to get a few nasty warning emails from eBay threatening you with banning if you do it again. Not to mention, of course, that you'll get a big negative 'DID NOT PAY' feedback comment from the seller.

So There Are Things You Can't Buy on eBay?

Yes, there are: more things than you'd expect. It makes sense that you can't buy firearms, for example, but you also can't buy fireworks - eBay are worried about the risks of sending them in the post. Laws in many countries mean that you can't buy alcohol or tobacco. You can't buy illegal or prescription drugs, stocks and shares, or lottery tickets. No underwear, either. You can't buy any little pet puppies or kittens, as animals are banned. If items infringe on copyright, like pirate CDs or software, then they're not allowed either.

eBay's policy is controversial, not least because it is somewhat random in its enforcement - and there have been accusations that they're more responsive to the copyright concerns of big businesses than to auctions for items that might actually be dangerous. If they do decide to go after you or the seller, though, they will cancel the auction and may also suspend your accounts.

Fraud.

eBay runs remarkably well considering how unregulated it is, but there are still fraudsters. If you are a victim of fraud - for example, you pay for an item that never turns up - then SafeHarbor will investigate for you. eBay's standard purchase protection will give you up to $200 back if your claim is successful. Be aware, though, that this can take a few months.

In addition, if you paid by PayPal, then they can usually reverse the transaction relatively easily and get you more (if not all) of your money back. This is another reason why many buyers prefer to use PayPal. Some sellers are a little scared of the effectiveness of the refund system, as they can send out items in good faith only to find that their buyer was fraudulent and the transaction has been reversed. If you're worried about fraud, as a buyer, you should always use PayPal.

What's that? You don't know how to use PayPal? Well, luckily for you, the next article is all about using PayPal to improve your eBay life.

How to Get eBay Coupons.

You have to be very lucky to be one of the chosen few who receive an eBay coupon by email. These coupons are just like cash that you can use towards anything you buy on eBay - the only conditions being that you pay using PayPal, and that you are using eBay in the USA, Canada or the UK.

There are two ways to get eBay coupons.

Wait for that Email.

Of course, if you just wait, you'll be waiting for a long time. You have to do something to make yourself look like the kind of person eBay would want to tempt back with a coupon. If you open an account, buy a few medium-value things and then suddenly stop, the chances are you'll find yourself with some kind of special offer - but still, not always.

Go Searching.

The better way, of course, is to go and find the coupons that are out there on the web. This is quite hit-and-miss, as eBay don't always have an offer on, but when there's a valid code you can guarantee that it'll be everywhere within a few hours. Just type 'ebay coupon codes' into your favourite search engine, but be prepared to pick through some rubbish. You might find you have better luck if you use a more obscure search engine, where people haven't taken the trouble to game the results.

If going through search engines is too much for you, then just keep an eye out at any community forums you frequent, where someone might just post one. You probably have the best chances if you make a few friends on eBay's own forums at http://hub.ebay.com/community. It can be fun and educational to chat to the regulars there too, so you really have nothing to lose.

How do You Redeem Coupons?

A coupon is basically a code, with some being quite long. All you need to do is pay with PayPal as usual for the item you want to use the coupon towards. After you choose PayPal as your payment method, you will notice a heading that says 'Coupons, Gift Certificates and eBay Anything Points'. Type the coupon code in here: they can be long, so you should use copy-and-paste to make sure you get it right. Just click 'Redeem', and it's good to go.

Don't worry about causing problems for sellers by doing this, by the way - they have no way of even telling that you used a coupon, as eBay just pay them for the item as usual. Coupons are good for sellers as they attract more buyers to eBay, meaning that they get more bids on their auctions. After all, why would they object to getting more money without you actually having to pay it?

Since you're interested in making your eBay shopping more affordable, you might be interested to know that you can now buy eBay items on credit. Our next email will tell you all the details of eBay's new 'Buyer's Credit' program.

Introducing the New eBay "Buyer's Credit" Program.

In an effort to compete with more 'traditional' shops, eBay has started to offer finance agreements though PayPal for expensive items. This means that, if the seller decides to offer it, you can now spread the cost of an item into affordable monthly payments.

This is good for buyers, good for sellers, and good for eBay. Buyers can get the kind of credit agreements they're used to in shops. Sellers can make their items more attractive to buyers who might not have all the money then and there, but eBay still pays the sellers upfront - they don't have to wait to be paid each month or anything like that. Buyers make their monthly payments to PayPal's credit provider instead.

The APR of the Buyer's Credit program is currently 12.9%. You can pay back $999 or more over 12 months, or $1,999 or more over 24 months. There are also interest-free options for purchases of $199 or more over 3, 6 or 12 months.

The reason why some of these credit offers sound better than others is that it is up to the seller to decide how good the credit offer should be and pay extra to PayPal to offer it. To give their buyer the best promotion, for example, of no interest for twelve months, the seller must pay 3.75% of the item's cost to PayPal.

Basically, this means that sellers pay less when the buyers pay interest, and sellers pay the cost of the interest on the interest-free offers. PayPal makes its interest either way, buyers are happy to get credit, and sellers are happy to sell more.

Can I Get This Credit?

On items over $199, Buyer's Credit is now being automatically offered to buyers in the USA only. Just click the link when you buy something for more than $199 and you will be taken through the application process, which includes a 30-second check on your credit history. Then you just go through the buying process as normal, and you get your item before you've paid a penny.

Why are eBay Offering This?

eBay say they want to "level the playing field", to allow eBay businesses to compete with the big chain stores, and they also want to promote PayPal as a payment method. Relatively few buyers can afford the more expensive items on eBay all at once, and so the introduction of Buyer's Credit seems likely to significantly increase prices and sales at the higher end of the market.

It is worth noting that you can use Buyer's Credit anywhere PayPal is accepted, not just on eBay. PayPal say it's "like a credit card - minus the card!" You don't get a card number - you can pay with credit with just your email address and password.

The only thing left to do now, then, is find the best deal for that really special item - the expensive thing you've been wanting for ages but could never afford. But how can you be sure you're getting the best price? Try our tips and tricks for eBay searching, in the next email.

Tips and Tricks for Using eBay Search.

If you know what you're doing, you can quickly find what you're looking for on eBay. Here are a few golden rules.

Be specific: If you're searching for the first edition of the original Harry Potter book, you'll get further searching for 'harry potter rowling philosopher's stone first edition' than you will searching for 'harry potter'. You'll get fewer results, but the ones you do get will be far more relevant.

Spell wrongly: It's a sad fact that many of the sellers on eBay just can't spell. Whatever you're looking for, try thinking of a few common misspellings - the chances are that fewer people will find these items, and so they will be cheaper.

Get a thesaurus: You should try to search for all the different words that someone might use to describe your item, for example searching for both 'TV' and 'television', or for 'phone', 'mobile' and 'cellphone'. Where you can, though, leave off the type of item altogether and search by things like brand and model.

Use the categories: Whenever you search, you'll notice a list of categories at the side of your search results. If you just searched for the name of a CD because you want to buy that CD, you should click the 'CDs' category to just look at results in that category. Why bother looking through a load of results that you don't care about?

Don't be afraid to browse: Once you've found the category that items you like seem to be in, why not click 'Browse' and take a look through the whole category? You might be surprised by what you find.

Few people realise just how powerful eBay's search engine is - a few symbols here and there and it'll work wonders for you.

Wildcard searches: You can put an asterisk (*) into a search phrase when you want to say 'anything can go here'. For example, if you wanted to search for a 1950s car, you could search for 'car 195*'. 195* will show results from any year in the 1950s.

In this order: If you put words in quotes ("") then the only results shown will be ones that have all of the words between the quote marks. For example, searching for "Lord of the Rings" won't give you any results that say, for example "Lord Robert Rings".

Exclude words: Put a minus, and then put any words in brackets that you don't want to appear in your search results. For example: "Pulp Fiction" -(poster,photo) will find items related to Pulp Fiction but not posters or photos.

Either/or: If you want to search for lots of words at once, just put them in brackets: the TV example from earlier could become '(TV,television)', which would find items with either word.

So once you've found your bargain item, bid for it and won it, what if it all goes wrong? Don't worry - eBay has a thorough dispute resolution procedure, and we'll cover it in some depth in the next article, so you'll be prepared if the worst happens.

When Things Go Wrong: How to Resolve eBay Disputes.

eBay has quite an intricate and long-winded dispute resolution procedure. In this email, I'll try to break each step down for you, so you can see what's involved and how long it takes.

As an example, let's go through what you would do if you paid for an item but didn't receive it from the seller.

Before you open a dispute: Give the seller a chance to send the item before you get ahead of yourself and open a dispute. If you're concerned about how long the item is taking to arrive, the first thing you should do is send a polite email to the seller saying that you haven't received it and asking whether they have posted it. You should also check your own email address in eBay's options, to make sure that the seller can reply to you. As a last resort before opening a dispute, you should try to call the seller on the number eBay has for them. You might have to pay long-distance charges for the call, but that's better than dragging the auction through mediation for months.

Step 1 - You open an Item Not Received dispute: You can do this here: http://feedback.ebay.com/ws/eBayISAPI.dll?InrCreateDispute.

All you need to do is enter the item number and say that you did not receive the item.

Step 2 - eBay contacts the seller: eBay sends the seller an email that tells them that you've said you didn't receive the item. Then can then choose to tell you one of three things: that your payment hasn't cleared yet, that the item is in the post, or that they'll give you your money back. The seller can also tell eBay that they would like to send you a message.

Step 3 - You talk to the seller: You try to work out what's happened directly with the seller, sending messages back and forward. Hopefully they'll agree to give you a refund for the sake of their feedback, or your item will turn up in the post during this time.

Step 4 - Closing the dispute: After 30 days (or 10 days if the seller didn't respond), you have two options to close the dispute: either you were satisfied or you weren't. If you weren't satisfied, then you can claim under eBay's purchase protection program for up to $200.

Independent Dispute Mediation.

If you don't want to go through eBay's own process, and especially if the auction was for a high-value item, then you can use a third-party mediator. eBay recommend SquareTrade, at www.squaretrade.com, who provide mediation to many websites where there are buyers and sellers. They will contact the seller on your behalf and then mediate as you negotiate what to do from there.

Sellers who are committed to going through SquareTrade's mediation for any disputes can sign up to display the 'SquareTrade seal' on their auctions. This gives their buyers $250 fraud protection, and shows that their identity has been independently verified so they are who they say they are.

When your sellers aren't in such good standing, though, you need to be careful to avoid being a victim of fraud. There are a few scams that you especially need to look out for - we'll cover them in the next email.

Watch Out for eBay Automobile and Computer Scams.

There aren't that many scammers on eBay - but the ones there are tend to be greedy. This means that they will always try to pull their scams on high-value items like cars and computers, so that they can make a lot of money quickly. Since buyers generally buy these items very rarely, they may not know about the various scams out there.

Automobile Scams.

With cars, you will generally find that scammers try to get you to send them money in advance, for whatever reason. For some reason, some people aren't all that reluctant to pay 50% or 25% of the money before delivery using a relatively insecure payment method, especially on a car. They reason that the seller will obviously deliver it, as they'll want the other half of the money.

But there never was a car! Pictures of cars aren't hard to find, and the experienced scammers will have a whole library of pictures of different cars. The seller just got your $5,000 for nothing, and you can leave them all the negative feedback you like. They'll just go and open another eBay account and find their next sucker.

While it's not an outright scam, what you might find is that the car does turn up, but simply doesn't live up to the description - it has been oversold, in the tradition of used car dealers through the ages. If this happens to you then you should open an eBay dispute and say your item was not as described - you might get a partial refund.

Computer Scams.

If you bid in a computer auction but don't win, the seller might email you to ask whether you would like to buy a computer the same as the one they just sold through their own website.

This is a bad idea! You have no guarantee that the item will ever arrive, and you haven't just given them your money - you've given them your credit card details too.

There are sellers with nothing but positive feedback who use this scam often - and since you won't be able to leave them any feedback on the transaction, their reputation will stay that way. If you complain to eBay that you bought an item outside the site and got scammed, they will tell you to get lost and not do it again.

How to Beat the Scams.

There are lots of ways to beat the scams. First, whenever you buy anything expensive, be sure to check your seller's reputation thoroughly. Make sure they have sold items of a similar high value before, and haven't just sold a string of $10 items to get their feedback rating artificially high. If you want to be even more cautious, insist that the money is placed in an escrow service (eBay recommend escrow.com - don't use any other service unless you're sure of it).

To be honest, it's generally quite a bad idea to use eBay to buy things like cars and computers to begin with - you can get them anywhere, and the discounts aren't that big any more. It's better to use eBay for those rare, special things that you can't find anywhere else. The next email will give you some tips for buying collectibles.

Taking Advantage of "Slow" eBay Auctions.

Tips for Buying Collectibles on eBay.

Buying collectibles is one of the most enjoyable things to do on eBay, simply because you can find so many things that you just can't get anywhere else. Here are a few tips to help you on your way.

Find your Category.

You'll probably find that all the items you're after are listed in a single category. Add this category to your browser's Favorites, and keep coming back.

Look for Mistakes.

If you collect something, the chances are you know a lot about it. This can be your opportunity to make a mint from a seller's mistake. They might not realise that they have a rare version of an item, or they might have left off the key information that makes it valuable. If you're willing to email the seller and ask them a few questions about the item to confirm that it is what you think it is, then you should be able to buy items like these. You can then resell them at a big profit, if that's what you want to do.

Don't Always Believe Descriptions.

If you find something you haven't heard of, and the description calls it 'rare', don't assume that it actually is. Far too many sellers just put 'rare' into all of their descriptions - the chances are that the item is common and has just been described wrongly. Don't bid unless you know what you're buying.

Stalk Other Users.

When you collect something, you'll probably notice that there are four or five sellers who seem to come up with consistently good items - and the same buyers buying them. Add their user pages to your Favorites, and check back often to see what they've got - or what they're bidding on - that you might be interested in.

Don't Get Too Attached to an Auction.

There are millions of items being listed every day on eBay - whatever you want, it'll come around again, and if you don't get it there are plenty more things to buy. This is similar to the golden rule of negotiating: always be prepared to walk away. If you can't walk away, then expect to pay over the odds. There are few things so rare that another seller won't have one to sell. Go and bid in a lower-priced auction, instead of getting into a bidding war in one that is already expensive.

Beware of the Postage.

If you collect lots of small things with a relatively low value, you might end up paying as much for postage as you do for each item. You should take these costs into consideration when you make your bid. Another good strategy is to always buy a few things at once from the same buyer, as they will almost always offer you a discount on the postage.

When you're bidding, you might notice that some auctions go more slowly than others, going days at a time without any new bids. The next email tells you how to take advantage of these 'slow' auctions.

Taking Advantage of "Slow" eBay Auctions.

Some auctions get hundreds of bids, but some go much more slowly, getting only a few bids or even none at all for days. Auctions are generally much slower during the summer months than they are in the winter - and sales on eBay are slowing each year, as more sellers than buyers sign up, hoping to get rich quick. There are a number of ways that you can take advantage of slower auctions to get the best price.

Wait to Bid.

If you bid, then everyone can see you're interested - and that might make them interested too. Leaving the item alone for as long as you can bear will make it look less popular, and keep the price down so you can come in at the last minute and get a bargain.

Make an Offer.

If the seller is selling an item using 'Buy it Now' and it still hasn't sold when the auction is about to end, use eBay's 'Best Offer' service to make them an offer on it. The chances are they've listed the item two or three times before, and they'll be so annoyed at the prospect of re-listing it yet again that they'll accept your offer just to get rid of the thing.

Conspire with Other Buyers.

You might not have thought of this, but if there are two auctions for the same item and only you and one other buyer are bidding, why not get together and work out a 'you take this one and I'll take that one' deal? This avoids you raising the price on both auctions just to get one each. If you make a few friends, you can even work together on auctions long-term, taking it in turns to bid.

Be Snobbish.

Send the seller emails asking questions about the condition of the item, and making it very clear that you are a discerning buyer and will only accept things of the highest quality. This will make them feel better about selling you their item for less.

Don't Feel Guilty.

There really are too many sellers on eBay now, to the point where you can get common items at very low prices. Long-term, this will probably force those sellers out of business, but that's the way a market works - it's supply and demand.

Buy in Bulk.

When auctions are slow, many sellers will have had the same stock for a long time. If you offer to take ten things off their hands all at once then you can almost name your price - the chances are that they'll fall over themselves to give you a good deal. If you come back again and buy another ten items then they'll love you even more.

The longer you spend on eBay, the more experienced you'll become - and the greater the chances are that you'll stumble across an auction for something very odd, and quite unexpected. In the next email, you'll hear all about the strangest eBay items ever sold.

10 ways to start taking control (time management, goal setting, record tracking)

"Who's the Boss?"
At first glance, it would seem that positive thinking and Attention Deficit Disorder (ADD) have nothing to do with one another. But many of us with ADD develop negative thinking patterns because we become frustrated by our challenges and frequent feelings of being overwhelmed. This negative outlook then makes it even harder for us to manage those challenges and move forward.

Practicing positive thinking allows people with ADD to focus on our strengths and accomplishments, which increases happiness and motivation. This, in turn, allows us to spend more time making progress, and less time feeling down and stuck. The following tips provide practical suggestions that you can use to help you shift into more positive thinking patterns:

1. Take Good Care of Yourself
It's much easier to be positive when you are eating well, exercising, and getting enough rest.

2. Remind Yourself of the Things You Are Grateful For
Stresses and challenges don't seem quite as bad when you are constantly reminding yourself of the things that are right in life. Taking just 60 seconds a day to stop and appreciate the good things will make a huge difference.

3. Look for the Proof Instead of Making Assumptions
A fear of not being liked or accepted sometimes leads us to assume that we know what others are thinking, but our fears are usually not reality. If you have a fear that a friend or family member's bad mood is due to something you did, or that your co-workers are secretly gossiping about you when you turn your back, speak up and ask them. Don't waste time worrying that you did something wrong unless you have proof that there is something to worry about.

4. Refrain from Using Absolutes
Have you ever told a partner "You're ALWAYS late!" or complained to a friend "You NEVER call me!"? Thinking and speaking in absolutes like 'always' and 'never' makes the situation seem worse than it is, and programs your brain into believing that certain people are incapable of delivering.

5. Detach From Negative Thoughts
Your thoughts can't hold any power over you if you don't judge them. If you notice yourself having a negative thought, detach from it, witness it, and don't follow it.

6. Squash the "ANTs"
In his book "Change Your Brain, Change Your Life," Dr. Daniel Amen talks about "ANTs" - Automatic Negative Thoughts. These are the bad thoughts that are usually reactionary, like "Those people are laughing, they must be talking about me," or "The boss wants to see me? It must be bad!" When you notice these thoughts, realize that they are nothing more than ANTs and squash them!

7. Practice Lovin', Touchin' & Squeezin' (Your Friends and Family)
You don't have to be an expert to know the benefits of a good hug. Positive physical contact with friends, loved ones, and even pets, is an instant pick-me-up. One research study on this subject had a waitress touch some of her customers on the arm as she handed them their checks. She received higher tips from these customers than from the ones she didn't touch!

8. Increase Your Social Activity
By increasing social activity, you decrease loneliness. Surround yourself with healthy, happy people, and their positive energy will affect you in a positive way!

9. Volunteer for an Organization, or Help another Person
Everyone feels good after helping. You can volunteer your time, your money, or your resources. The more positive energy you put out into the world, the more you will receive in return.

10. Use Pattern Interrupts to Combat Rumination
If you find yourself ruminating, a great way to stop it is to interrupt the pattern and force yourself to do something completely different. Rumination is like hyper-focus on something negative. It's never productive, because it's not rational or solution-oriented, it's just excessive worry. Try changing your physical environment - go for a walk or sit outside. You could also call a friend, pick up a book, or turn on some music.

When it comes to the corporate world, protocol is pretty much the religion. To know the things needed to do are the basics of productivity, but interaction and having a steady mind makes up the entire thing to true productivity. There are those who seem to work well even under pressure, but they're uncommon ones and we are human and imperfect. To get these little things like stress under our skins won't solve our problems. Sometimes it takes a bit of courage to admit that we're turning to be workaholics than tell ourselves that we're not doing our best.

Common Services offered by Pre-paid legal Plans

Considering a pre-paid legal plan? He’s a run-down of the services
you’re most likely to get and also some legal documents you need to sign
before you enrol.

Telephone and Office Consultation: You have unlimited telephone access to
a panel of attorneys regarding any legal matter of interest to you. You
can also make brief consultation visits to your lawyer for up to 30
minutes per day at no cost to you.
The only condition placed on these two benefits is that you enquire about
a different legal matter.
This aspect of coverage provided by legal plans is one of the most
beneficial because it promotes preventive law. Preventive law is very much
like preventive medicine – it helps in anticipating potential problems and
taking the appropriate legal steps so that unnecessary legal problems or
risks are avoided. With a simple phone call to your lawyer you can avoid
getting embroiled in a hellish legal situation, and you can even identify
legal rights you don’t even know you had.

Follow-Up Service: The panel of lawyers will write letters and make phone
calls on your behalf to adverse third parties. Such follow-up service may
be all it takes to solve many of your legal problems.

Legal document review: Simple personal legal documents, such as your
insurance policies, sales contracts and leases will be reviewed. Any
questions of legal nature that you have about the documents will also get
answered by your attorney.

Drafting of wills: A will is a written document that regulates how you want
your property distributed after your death. Your attorney will draft your
will according to your state’s laws so that it’s valid when you die. He
will also advise you on any provisions you might want to consider, such as
appointing a guardian and establishing a trust.

Discount on regular fees: Any additional services not covered in the
written fee agreement will be at regular fees – either hourly or flat –
with a discount between 20 to 30%. These services generally include family
matters, such as divorce and the custody of children, and court
representation, such as traffic tickets and lawsuits.

Some of the legal paperwork you need to read carefully, agree on and sign
include the following:

Written fee agreement: This is an agreement that outlines what services are
provided in the plan, how much it costs and the methods of payment.

Grievance procedure: This document details the procedures that will be
taken by the provide to resolve any complaints about attorneys or disputes
regarding service fees.

Bluetooth Glossary

Below, you'll find a list of the most used terms in
Bluetooth technology.  They can serve as a look up,
or to help you learn more about Bluetooth terms in
general.

2 in 1 handset
The situation where a subscriber's handset is acting
as a remote handset to a base unit that provides a
network connection.

3G
Third generation, referring to the next generation
of digital phone technology.

802.11 WLAN
A wireless LAN specification defined by the IEEE.

Access code
Each base band packet will start with an access code,
which can be one of 3 types - CAC, DAC, and IAC.

ACK
Acknowledge.

ACL
Asynchronous Connectionless Link.  This is one of the
two types of data links that are defined for Bluetooth.

ACO
Authenticated Ciphering Offset.

Active mode
During the active mode, the unit will actively
participate on the channel.  The master will schedule
the transmission based on traffic demands from the
different slaves.

AP
Access point.

Authentification
The process of verifying who is at the opposite end
of the link.

Authentification device
A device whose identity has been verified during the
lifetime of the current link based on the
authentification procedure.

Baseband
This describes the specification of the digital
signal processing aspect of the hardware - the
controller - which carries out the baseband
protocols.

BB
Abreviation of baseband.

BD
Bluetooth device.

BER
Bit Error Rate.

The above is more of an intro to the terms that are
used with Bluetooth.  Bluetooth currently has hundreds
of devices, making it the best wireless solution in
the world.  With more coming out every day, you can
bet that Bluetooth will be around for many years to
come.

If you are new to Bluetooth, the terms used can be
very helpful.  There are hundreds of glossary terms
that apply to Bluetooth, many of which describe
shortcuts to common terms.  You can learn a lot by
reading over the meanings, especially if you have
never used Bluetooth technology before.

Those of you who have experience with Bluetooth,
can look over the glossary of terms to brush up
on your knowledge or just check out what an unfamiliar
term actually means.  Nothing is complicated with
the meanings, although they make take some getting
used to.

Once you have been around Bluetooth for a while,
you'll find yourself right at home with the terms
and meanings to the technology.  All you need to do
is play around with it, and read books or manuals
whenever you get the chance.  Before you know it,
you'll be a professional in the vast world of
Bluetooth wireless.

Customer Service with Autoresponders

Ideally, when you perform customer service, it is
done on a one-on-one basis with each of your
customers. That works quite well in the offline world
– but on the Internet, that simply will not do. Your
customers are literally all over the world, and there is
no way that you can really deal with each one of
them personally. That is where an autoresponder
comes in.

Customer service with autoresponders is quite
simple. When an order is place, an autoresponder
can send out the receipt for the sale, the information
for accessing the product, and a ‘thank you’ email.
This happens whether you are logged in to your
computer or on vacation in an exotic location! But
customer service doesn’t always end right there, and
if you are away from your computer, you may be
letting your customers down!

For instance, an elderly gentleman sees your
product advertised and places an order. Everything
goes through just fine, and he receives the receipt,
the download information, and your ‘thank you’ email.
Your product is an ebook, compiled into a PDF file.
This particular gentleman doesn’t understand what
a PDF file is, and he has no idea what you mean by
‘right click to download.’ He needs additional
customer service for the product that he has
purchased, and there is nobody available to help
him – nobody but an autoresponder.

Set up an additional autoresponder that will send out
a list of frequently asked questions or problems that
deal with customer service or how to access the
product. Also set up a support autoresponder. If he
sends a message to support, he should get an
instant message back letting him know that his
message has been received, and how soon it will be
addressed. This will give him some measure of
comfort, and in most cases, he will wait that
specified period of time for assistance.

However, if he doesn’t know how to download the
product, and he sends a message to support, and
nothing happens, he will most likely become very
dissatisfied in a very short period of time. The
difference between a patient customer and an irate
customer is one simple autoresponder message
that can and should be set up in under five minutes.

Really think your ordering process through, and
consider the potential problems that may occur for
your customers. Get an autoresponder set up to
address those problems, and you will find that your
customers are more satisfied with your products,
and extremely satisfied with your customer service –
all because your autoresponders handle their
problems right away!

Cute Wooden Handicraft: Make a String of Hearts

Everyone loves heart-shaped decorations.  This cute wooden handicraft can be hung over a doorway or as part of a wall display.  Paint the hearts red, pink, and white, and you will have a decoration for Valentines' Day.  Paint them red and green for Christmas, or red, white, and blue to display love for America.  You can leave it plain for a natural look.  The string of hearts wooden handicraft fits well with country style furnishings.

To make the string of hearts, you will need 5 wooden heart cut-outs approximately three inches wide, a drill with an eighth inch bit and a quarter inch bit, a small amount of raffia, two yards of 1 -1/2 inch wide soft ribbon, two large wooden beads, and acrylic paints in the colors you want.  The ribbon and the beads should match the color sceme you desire.  Plaid ribbons are particularly effective.  The string of hearts has five hearts side by side tied together with small raffia bows.  The first and last hearts have the wide ribbon strung through a hole on each side and a bead strung on the ribbon.  The ribbon is knotted at the very ends, making a loop of ribbon on each end which can fit over a nail for hanging.

The first step in making the wooden handicraft is to drill a small hole on each side of the hearts.   The two outside holes are made with the quarter inch bit, and the other holes are made with the 1/8 inch bit.  Now paint the hearts with the acrylic paint in the colors you desire.  Acrylic paints are the small bottles of craft paint that are sold in 2-ounce bottles in a wide variety of colors.  They can sometimes be purchased very inexpensively.  Tempera paint will work if you can't get acrylic paints.  Another idea is to spray paint them, especially if you want to use a metallic color.

When the paint is dry, tie the hearts together with the raffia.  To do this, cut four 10-inch lengths of raffia.  Thread the raffia down into one hole and up through the hole on the next heart so that they lay side by side.  The raffia should be tied in a neat bow on the top of the arrangement.  Do the same between the rest of the hearts so that all the small raffia bows are on top.  Trim the raffia ends if necessary.

Through each of the outside holes, thread one of the ribbons.  Pull the ribbon through until the ends are even.  Thread the large bead over both ends and slip it up close to the heart.  Trim the ends of the ribbon decoratively and knot them.  Repeat the process on the other side to complete the wooden handicraft.  Now hang the string of hearts wherever desired for a cheerful decoration.  A wooden handicraft like this makes a nice gift for someone special.

Need for after school activities

When children are literally up to their gills with the learning and sport
activities in school, it may seem superfluous to enroll them for after
school activities. In spite of this, after school programs are sprouting
up in large numbers and most of these are booked full. This shows that
there is a real need for after school activities.

The unavailability of parental supervision is the leading cause for the
surge in after school programs. It is seen that many children spend about
20-25 hours a week unsupervised and alone at home. And as the saying
goes, "An idle mind is a devil's workshop". Children who are left alone
to contend with too much free time invariably fall into the wrong
company. Drug abuse, alcohol, tobacco and crime come knocking at their
doors sooner rather than later. Parents enroll children to various after
school programs to keep them occupied in a productive manner. This way,
the kids are free to enjoy themselves in a supervised activity.

Crime is considered to be at its peak during the after school hours,
between 3- 4 p.m. During such a time, children need protection. Getting
the children together under one roof and encouraging them to participate
in a group activity is protection enough. It diverts the children from
ennui too.

Obesity is a matter of growing concern in this country. It is noticed
that more and more children are becoming couch potatoes. After school,
many of them relax on the sofa with packets of chips, cool drinks or
chocolates while they watch T.V. 30 % of the kids below the age of 19 are
considered overweight, and about 15% of these are obese. An after school
program ensures that the child shakes off his lethargy and keeps himself
busy. This also helps to reduce the child's fascination for T.V and
computer games.

After school activities that promote social awareness develop the
individual's sense of social responsibility. It is seen that these sorts
of programs not only keep kids out of trouble, but also help to produce
responsible citizens. To that extent, they are valuable building blocks
in a child's personality.

Times are changing and parents want their children to excel in academics
as well as in other activities. This may be a reflection of the parent's
unfulfilled desire to excel - a remnant from his own childhood. Whatever
the reason, parents today encourage their children to enroll themselves
in various programs and develop the various facets of their
individuality. Children too seem to be comfortable learning many things
at the same time, and gain satisfaction from this.

Bluetooth Operation

The networking standards of Bluetooth will transmit
data via low power radio frequency.  Bluetooth
communicates on a 2.45 GHz frequency.  This very
band of frequency has been set aside by international
agreement for the use of industrial and medical
devices.

Many devices that you already known and use take
advantage of this frequency band.  Garage door
openers, baby monitors, and the next generation of
mobile phones all use this frequency within the ISM
band.  Ensuring that Bluetooth and the other
devices don't interfere with each other is a crucial
part of the design process.

One of the ways Bluetooth will avoid interfering
with other electronic devices is by sending out
weak signals of around 1 mw.  In comparison, even
the most powerful of cell phones can transmit a
signal of 3 watts.

The low power signals will limit the range of a
Bluetooth device to around 32 feet, which cut the
chances of interference between your computer and
other electronic devices.  Even though it has low
power, Bluetooth doesn't require a line of sight
between the communicating devices.  The walls in
your home won't stop the signal, making it great
for rooms throughout the house.

Bluetooth can connect 8 devices at the same time.
With each of those devices on the same radius,
you may think they would interfere with each
other, although it's very unlikely.  Bluetooth
utilizes a technique known as low frequency
hopping, which makes it harder for more than
one device to transmit on the same frequency
at the same time.

With this technique, a device will use 79
individual, randomly chosen frequencies within
a designated range, which change from one another
on a regular basis.

In the case of Bluetooth, the transmitters will
change frequency 1,600 times or more every
second, meaning that more devices can make full
use of the radio spectrum.  Since every
transmitter of Bluetooth will use spread spectrum
automatically, it's very unlikely that two
transmitters will be on the same frequency at the
exact same time.

When the Bluetooth devices come within close range
of each other, an electronic conversation will
occur to determine whether or not they have
data to share or whether one needs to take total
control.  The user doesn't have any buttons to
press or commands to give - as the conversation
will occur automatically.

Once the conversation has occured, the devices
will form a network.  Bluetooth devices will
create a PAN (Personal Area Network) or piconet
that may fill a room.  Once the piconet has been
established, the devices will randomly hop in
frequencies.

Buying A Cruising Yacht

Everyone out there likes the idea of a shiny new
boat.  While buying a new yacht is an accomplishment
in itself, you shouldn't spend over your budget then
be unable to take it anywhere.  When you buy a
yacht, always look at what comes with the boat
and decide if it's everything you want.

Types of construction

GRP
Almost all cruising yachts out there today are made
of GRP construction.  GRP material is long lasting,
strong, and easy to repair.  Osmosis is the only
real problem here, as the blisters it leaves can be
sometimes costly to repair.

Steel
Steel is always a great a idea, as it is by far the
strongest material.  There have been steel boats ran
into reefs and banks and received just a few mere
scratches.  Even though steel has many advantages,
rust is the true enemy here.  You must keep all
surfaces thoroughly painted, primed, and ready to
avoid all types of rust.

Aluminum
Although rare in the normal cruising market,
aluminum is very popular with the construction of
top quality custom built yachts.  If you are looking
for an aluminum constructed yacht, always make sure
that it wasn't constructed by an amateur yacht
builder - as this can cause major problems later on
down the road.

Wood
Even though it's the most traditional building
material, wood still has a lot to offer.  If you get
the right kind of wood, it can last just as long as
any other type of material.  The maintenence costs
are very high with wood, especially if you do your
own painting.

Ferro-cement
Concrete type boats have been around for a long
time.  A cheap method of hull construction, it was
very popular in the 70's.  If done properly, it
can be a very strong method of yacht construction.

Rigs
The most popular choices of yacht rigs include sloop,
cutter, and ketch - in that particular order.  Sloop
has the virtue of simplicity, while ketch and cutter
rigs will split the sail plan into more easily
managed areas.  A ketch rig can sail under mizzen
and headsail alone, while cutter rigs can offer a
simple twin headsail with downwind option.

Essentials versus desirables
Before you begin looking for a yacht, make a list
of what you must have then make a list of what would
be nice to have.  There are many additions and add
ons you can get for yachts, although they can get
very expensive in a hurry.

When you shop for a yacht, always plan out your
budget before you even start looking.  A nice yacht
can cost a lot of money, which is something you
may need to save up for.  Yachts are great to sail
on, especially for those who have a lot of money
to spare.

Remodeling ideas for your garage

What is the easiest way to add more space to your house? Of
course the answer is to remodel your garage. A very cost-effective
way to gain more space for your house is to remodel your garage.
You can greatly expand your home’s living space especially if you
no longer use your garage to park your car using your driveway
instead.  Remodeling your garage can help you become
more organized and stop storing everything in your garage. This is
why you have a basement.

Your garage offers a perfect environment to house your workshop,
studio or home office. Many people also find that their garage
can also be used for a gym or for another living room designed for
special activities. However, remodeling your garage does not
necessarily mean that you have to sacrifice your storage
space or your parking area. Garages today have become multifunctional,
allowing cars, general storage, a workshop and even a home office
all in the same place.

Because many garages are attached to the home they can benefit
from the same comfort as a home: phone wires, heating and
cooling and plumbing. All you need is a little imagination, a fixed
budget and a plan.

If you think that by remodeling you might be losing too much
storage space, you can always build a small storage space behind
your garage to house sporting equipment, tools and other items.

Moreover, when remodeling your garage you should consider an
addition above the garage. Adding a room for work space and even
for living, for one of your kids(they usually love this) above the
existing garage can give you additional space and also increase the
value of your home without major changes to the floor plan.

If you feel the need to remodel your garage but you don’t know
exactly what you want or need, you should consider the following
ideas.

You can transform your garage into a laundry room if you have your
laundry room in the basement. By building a laundry in your
garage you will eliminate the need to go up and down the stairs.

A music studio can be a great choice for your garage remodeling
plans if you or your kids have some tendencies in this direction.
The garage is the place where many “garage bands” got their start.
To avoid your neighbors’ complaints consider soundproofing your
garage walls.

Another idea for your garage can be to transform it into a gym. If
you have your equipment and you don not have enough place to
use it indoors you can always move it into the garage and have
plenty of place for your daily exercises and training. Also here you
will not be bothered by anyone.

A home-based after school program

So, your son's school does not offer any extracurricular activities. You
are worried of depriving your child of all that extra knowledge and fun.
What should you do?

After school activities need not be taught in a school-like environment by
professional teachers in a structured and timely manner. There is a lot
YOU can do to support your child's academic, physical and social
development. Do not be too concerned about formal programs, as many of our
children are already over-scheduled.

Obviously, school is top priority for children. They need to go to school,
and finish their homework. They should then do their daily reading or
writing work etc. This may take about 30-60 minutes. In the course of his
daily work, your child may develop certain academic preferences and
interests. In that case, you can try and find a program in a college or a
community center that will help him and encourage him. In the age of the
Internet, information is really not a rarity. Allow him to use the net to
find more information about thing that he likes. Encouraging the child to
do independent research to gain in-depth knowledge is something that no
formal program does.

If you are concerned about the lack of social life, enroll him or her in a
club - a reading club maybe. Visit public libraries or even the theatre,
if your child is interested. It is not necessary for your child to make
friends with children his own age. A parent-child book club is another
interesting option. If you can round up a number of like-minded children
and their parents, you may well start your own after-school program.

When there is no organized group activity, look to your community. Many
children love to get involved in social problems. They get their first
real taste of suffering, charity and community help from such experiences.
Volunteering for clean-up sessions, adult education programs etc could be
a real eye-opener for your child. The lessons thus learnt are invaluable.

If physical activity or the lack of it is your major concern, enroll your
child for some dancing classes. If organized sports are impossible to get,
try to enroll her in a gym. She may find friends there and may take to the
treadmill.

Your child does not necessarily have to be a part of an organized group to
benefit from after-school activities. There are various avenues open in
front of you. Roping in the enthusiasm of your children in daily household
activities like cooking, cleaning etc can also provide them with a
refreshing extracurricular experience. Moreover, it will improve family
ties too.

Internet Marketing Strategies that Won't Hurt Your Savings Much

Your new business will benefit a lot from various Internet marketing methods. But you don't have to spend millions of dollars just to get some decent exposure for your company. There are ways to make your business be seen and felt without doing overkill with your advertisement expenses.

Make use of your online power - through Internet marketing. Here are simple methods that you may employ to boost the visibility of your business without shelling out more than what you can afford. However, these techniques need patience and some footwork to produce agreeable results.

Firstly, you need a website before you can make use of these low cost Internet marketing strategies. So go create one or hire a web developer. It will display your products and services. This will be used in employing the following Internet marketing techniques.

1. Affiliate Marketing

This is the process of recruiting a network of smaller websites known as affiliates to drive targeted traffic to a website. Ad copy and links will be provided by the advertisers. You will have to pay a certain percentage of the sales profit to your affiliates.

2. Links

One of your goals should be to attain a good ranking with search engines. One way to do it is through link building. This could be done through trading links to other businesses that are related with yours.

3. Newsletters

Sending out newsletters to your subscribers (those who signed up for your newsletters) will help greatly in establishing a good working relationship with your customers or prospective customers. It has to be short, sweet, consistent and written for a general audience.

4. E-mail Marketing

As one of the best cost-effective Internet marketing tools, it stays as a very important method of keeping your customers aware of your products and services. Just make sure to avoid spamming or soon enough you will have to close down you business due to complaints.

5. Articles

If you put quality content in the form of articles in your website along with your products and services, search engines will have to index your website. Getting you website indexed by popular search engines means more traffic for you.

6. Forums

Expand your Internet network is through joining forums that mainly discusses stuff regarding or related to your products and services. Actively posting responses or answers and asking relevant information will build your reputation as that forum's member and boost your company's visibility through your signature files. These signature files are those that go with your every post. Links to your website could be included in this signature.

Wintergreen Resort Ski Vacation

Known as the single best ski resort in the South,
Wintergreen Resort in Virginia has quite a bit to offer
skiers. Featuring 11,000 acres with 19 trails,
Wintergreen has a top elevation of 3516 feet, with a
1003 foot vertical drop. Beginners, intermediates,
and experts will all find suitable trails at Wintergreen
Resort.

To accommodate skiers, there are six lifts, including
five chair lifts and one surface lift. There is also a
dedicated terrain park for snowboarding. The resort
is located near Charlottesville, Virginia, and you will
experience breathtaking views of the Appalachian
Mountains, and be surrounded by luxury that most
people only dream of. There is also a world class
golf course located near the resort.

Other activities include tubing, snowmobiling, tennis,
hiking, and horseback riding. The Out of Bounds
Adventure Center is a very popular attraction at the
resort with rock climbing and bungee trampolines.
The Outdoor Wilderness Leadership school offers
corporate retreats, real rock climbing, rappelling,
and mountain biking.

This is an ideal spot for a family vacation. You and
your children can participate in a variety of craft
workshops, enjoy campfires and storytelling, go on
hay rides, and enjoy many more community events
that are scheduled throughout the year. There are
many planned activities for families, including winter
hiking, skiing, snowboarding, tubing, and swimming
in a cozy indoor pool.

While vacationing at Wintergreen Resort, make time
to see the civil war history attractions, and visit the
local wineries as well. Also take time to enjoy the
Wintergreen Spa. At the spa, you can be pampered
with massages, body wraps, skin treatments, and
nail care. You can also visit the Mountaintop
Aquatic and Fitness Center which features the
latest in cardiovascular equipment, strength
equipment, heated pools, hot tubs, steam rooms,
and saunas.

The Wintergreen Performing Arts has many musical
performances throughout the year that are sure to
delight you and your family. If you are less interested
in culture, and more interested in nature, the
Wintergreen Nature Foundation is for you. This
foundation promotes the understanding and
conservation of natural resources that the Blue Ridge
Mountains are famous for.

No matter what your interests are, if getting away
from the hustle and bustle of city life is what you
want, this is the number one spot in the South for
fun, relaxation, and rejuvenation. The Wintergreen
Resort is open all year long, with activities that are
suitable for every season.

Get a Hobby Kit and Learn Something New

If you are tired of the ho-hum of life and would like to branch out a little, maybe you should get a hobby kit.  Many different hobbies have kits that can help a beginner learn about the hobby quickly and easily.  It is not easy to teach yourself some hobbies, but with a hobby kit, you can learn from the kit.

For instance, if you have been wanting to learn how to do a needlecraft, such as cross stitch or crewel embroidery, there is no better way to start than with a kit.  In a hobby kit, you will receive a piece of cloth with the design already stamped on, yarn or floss in the proper colors and possibly already cut to the proper lengths, and a needle.  You may even get an embroidery hoop in the kit.  When you buy a hobby kit, be sure to read on the package to see if any other materials or tools will be needed to do the hobby.

A hobby kit is also the best way to learn a hobby like building model cars.  In a model car kit, you will get all the pieces you need and detailed instructions.  In some kits, you might also receive paint, a brush, and glue, but read the label.  You might have to provide these things separately.

When choosing Christmas or birthday gifts for a young person, consider a hobby kit, such as a candle-making kit or a rock tumbling kit.  In the fall, the stores are full of kits that could start a kid on a hobby that would last throughout his life.  You can find small weaving loom kits, glycerine soap making kits, bead craft kits, wood-burning kits, and art kits.  There is a line of colorful books put out by the Klutz company that each gives instruction in a hobby and has a packet of materials for learning the hobby.  Some of the topics Klutz books cover are polymer clay modeling, hair styling, and pompon creations.  They are all cleverly written and lots of fun.

Another hobby that can be learned from a kit is starting garden seedlings, especially herbs.  A seed starting kit typically contains a pot, a small trowel, seeds,  fertilizer, and a greenhouse dome or cover.  Potting soil may need to be purchased separately.

When choosing a hobby kit, be careful to get one that is appropriate for the recipient.  Sometimes a hobby kit is quite challenging.  An example of a difficult project is an electronics kit for wiring one's own radio.  If a kit is a gift for a child and it is too hard, it will wind up gathering dust on some shelf.  In fact, it might gather dust even if you buy it for yourself!  Consider getting a smaller project that you can finish in a short time so you can get a feel for the hobby.  The next hobby kit you buy can be harder if you find that you enjoy the hobby and have a real desire to learn more about it.

School based after-school programs

In an effort to keep children motivated and safe, the U.S. Government
sets aside a good amount of fund for financing after school programs every
year. A report by the U.S. Department of Education and Justice points out
that after school programs are very effective and is in the interests of
the society as a whole. Interestingly, it was found that Americans liked
providing school-based after school-programs in their community.

Other than safety, boredom and loneliness, the poor performance of many
students also led to the need for after-school programs that are based on
the school curriculum. Children coming from low-income families were found
to lag behind in reading and grammar after a long break in the summer.
Statistics prove that if school-going children are left unsupervised after
their school, the chances of poor grades and drop out are considerably
higher. The funds provided by the Government will allow rural and
inner-city schools to provide activities during the summer, over the
weekends and after school. These activities will take place in a
drug-free, safe and supervised environment.

Positive augmentation of critical skills is the prime focus of these
school-based after school activities. Thus they enhance the skill level of
the child. Most school-based programs offer assistance in math tutoring,
reading, comprehension and problem solving. Many programs provide engaging
activities that seek to prepare the students for college. Hands-on
experience is provided for children who want to invest in a career in
teaching. Access to telecommunication and technology and involvement in
music and art are other benefits of these programs. This becomes
invaluable, especially in low-income sectors where such activities are
considered to be a luxury.

As far as children are concerned, the snacks provided in after school
programs are an added incentive. School sponsored after school programs
are entitled to receive funds for snacks. The National School Lunch
Program is designed to do just this. Free or reduced price snacks will be
provided for children from schools that apply for it. The CACFP reimburses
expenditure depending upon the child's income status. But this is
applicable only till the age of 13. The funding that schools get depends
upon the area in which they are situated. A low-income area gets more
funding. Supper can be served to children below the age of 19. Longer
programs can provide both supper and a snack. With the participation of
non-profit private organization, it is possible to feed deserving school
children breakfast, supper and a snack.

Ski Vacations – Learning How To Ski

If your family wants to go skiing on your next
vacation, but you don’t know how to ski, go ahead
and plan that ski vacation anyway! You can learn
how to ski, and you will have a great time doing it.
You don’t even need to know the first thing about
skiing before you arrive at the resort – all of the
knowledge you will need is there waiting for you,
and you can literally be skiing down a mountain
after an hour of instruction.

Learning to ski is really quite easy. Most resorts
have a ski school on the premises, and lessons are
reasonably priced. Group and private lessons are
usually available. It is a good idea, however, to
schedule an appointment before you arrive at the
resort. This will ensure that you can start learning
to ski the very first hour of your vacation.

Most ski instructors start by showing you how to
maneuver around with your equipment. When you
are wearing ski boots, you will be inclined slightly
forward – there is a reason for this…when you are
skiing down a mountain, you will be inclined
forward! Walking in ski boots the first time is a bit
difficult – but it works just fine if you learn to walk
with your knees slightly bent.

The first maneuver you will learn is called the plow,
or snow plow. This is a technique that is done by
literally using your skis as a snow plow. You make
the back of the skis slowing move outwards, away
from your body by applying pressure – and this stops
you. You guide yourself on skies by bending your
knees and leaning in one direction or another,
depending on which way you want to go. All of these
techniques can be learned in one hour, even if you
have never been on a pair of skis in your life.

The beauty of skiing is that after you have learned
how to snow plow, and how to guide yourself on the
skis, you are ready to ski! Get on the lift, head up the
mountain, and give it a try. Control your speed by
snow plowing – go slow at first. When you want to
pick up some speed, draw your skis back in to pick
up a little speed, then push them back out into the
plow position to control that speed.

As a beginner, you should stick to the trails that are
designed for beginners. At most resorts, these trails
are marked with a green emblem. Blue trails are for
intermediate skiers, and after one day of skiing the
beginner trails, you may be ready for those trails.
The black trails are for experts. These trails can be
dangerous for people who don’t have the skill level
to handle them! Avoid black trails until you have
had a great deal of ski instruction and experience.
You will know when you are ready!

Renting Versus Owning Equipment

There are always going to be times when, no matter
how carefully an excavation company plans out a
project, there simply isn't enough equipment on hand
to handle the requirements of the project without
running out of time.  The choices at this point are
clear - rent the machines you need or go ahead and
make the purchase.

It is however, not easy to make these types of
decisions, thanks to several factors that you'll
need to consider.

Rental pricing
Its no secret that rental companies make a killing
with the equipment they rent out.  Most companies
will rent on a daily or weekly basis, which is good
for them but can be bad for you.  Depending on what
area you work in, the price can be very high or
just right.

Depending on what type of equipment you need, the
price to rent will vary.  Excavators and off road
dump trucks are among the highest to rent, as they
can cost as much as 12,000 dollars per month!  This
may seem a bit outrageous at first, although if you
own a profitable company and are working on a big
project, you'll have problems meeting the price.

Buying
When you need more equipment and don't want to rent,
you can buy your equipment.  Buying is the way to
go if you plan on using the equipment more.  If you
work on large projects on a frequent basis, you may
want to look into buying the equipment you need
instead of renting.

Buying will save you money in the long run, providing
you are going to be using the equipment again.  If
you need the equipment for one or two projects, you
may just want to rent.  Sure you won't own the
equipment, although you certainly don't want to buy
something you won't be using.

Servicing
One of the great things about renting is the fact
that company you rent from is responsible for fixing
anything that breaks.  Your company won't be responsible
for repairs, as you don't own the equipment.  If
something breaks or goes wrong, simply call the
company and they will come out there and fix the
problem, as the price for repair is included in the
rental contract.

If you choose to go ahead and buy the equipment,
then your company will be responsible for the repair
of the equipment.  As you probably know with owning
other equipment, you'll need to do regular maintenance
and service on the equipment.

Making that final choice on renting or buying is
ultimately up to you.  You should always think about
finances, and if you can afford the machinery.  If
you don't have the finances or capital to buy what
you need, you should go with renting.  Either way
you go, you'll get the machines you need to complete
your job and stay ahead of schedule.

Porsche 977 bodyshell

A new Porsche 911 is always fascinating because it’s interesting
to see how after more than 40 years of development the Porsche
team still manages to bring changes and improvements to this
icon model.

The new 997 bodyshell combines the sleek modern looks of
the 996 series with the popular retro styling cues from older 911s.
The front end is completed with round lights and separate
parking/fog/indicator lights. This change, combined with wider
hips echoes the last of the air-cooled 911s, the 993. Other changes
in the bodyshell are the new door handles, wing mirrors and the
stylish cut of the rear wings into the bumper/lights.

Even if the 997 looks a lot like the previous model, the 996, the new
car is actually 38mm wider which creates a more aggressive
appearance. With each new model introduced, Porsche has aimed
to reduce the drag co-efficient helping the 911 slide through the air
more effectively, and so aiding performance. The same thing has been
done with the new car, and if we compare the 993 Cd of 0.34 to the
997`s 0.28 we can see how far the aerodynamic game has moved on.
The latest body shell and rear wing combine with new underbody
paneling to also offer increased levels of down force for this latest
evolution of Porsche's finest.

The latest Porsche model is the best handling 911 ever. Improving a
car's rigidity helps ensure the suspension can work more effectively
and while not making such a quantum leap as the team did with the
996. Porsche improved torsional rigidity by 8% and added as much
as 40% more flexural strength.

For the new car, Porsche wanted to improve crash safety so they
added two new air bags located in the side of each front seat back-rest,
designed to protect the thorax. They kept the previous two front and two
side airbags, which means that now there are six in total. For the same
reason, crash safety, the reinforced body shell features further protection
such as a more extensive use of super high strength steel.

The latest model is also 50 kg heavier than the 996. The reason is that
modern crash safety regulations kind of force the new cars to come with
increased weight, despite the usage of a large range of weight saving
measures, including an aluminum bonnet.

Aside from the crash safety improvements, much of the additional weight
can be attributed to the higher standard specification of the new cars.
Power to weight is similar with the latest car offering 233 bhp per tone
against it’s predecessors 238  and the new models improved aerodynamics
must help it post Porsches claimed performance figures, which are
identical to the 996.